The 2026 Front Desk: Fewer Forms, Harder Money Decisions
In 2024, medical practices collected 72% of copayments at the time of service. Of other patient-due balances, they collected about 27%. Same money. Two collection points. A 45-point gap between them. What gets settled at the desk gets paid; what walks out the door mostly doesn’t. That shift is the clearest measure of what a […]